Big Hand
Claiming Prizes
Where can I claim my prize?

You can claim your prize from the following locations. A detailed list of locations could be found at:

https://www.bigsweep.com.my/where-to-claim

 

PRIZE AMOUNT

PAYMENT PERIOD

CLAIM FROM

Prizes up to RM 50,000

6 months

Big Sweep Agent offices and ticket sellers.

All prizes

6 months

Main Office, Kuala Lumpur

 

How soon can I claim my draw prize?

You can claim your prize from the eighth day after the draw.

Can I still claim my prize 6 months after the draw?

No, any claim for payment in respect of a winning ticket shall be made within six (6) months.

What must I bring along to claim my prize?

Bring the ticket and your identity card or passport.

Can I still claim my prize if my winning ticket is torn, mutilated, disfigured and or illegible?

At the Company’s sole discretion, we may attempt to validate such ticket, and if it passed the validation procedures and security checks, we would pay the prize(s) in full.

Is my ticket still valid if the protective layer over the area marked “TIDAK SAH JIKA DIGORES” or ”VOID IF REMOVED” has been tampered?

All winning tickets shall be validated before giving the prizes. Torn, altered, tampered, mutilated and/or disfigured tickets shall not be entitled to any prize. A ticket becomes invalid and shall not be entitled to any prize if the protective layer over the area marked “VOID IF REMOVED” is tampered with in any manner as determined by PMS in its sole and absolute discretion. Tickets which do not pass the validation procedures and security checks as determined by PMS in its sole and absolute discretion shall not be entitled to any prize.

Are prizes paid in cash or by cheque?

Prizes up to RM 5,000 may be paid in cash or by cheque. Prizes exceeding RM 5,000 will be paid by cheque only. 

Are prizes subject to personal income tax?

No, your personal winnings are not taxable . 

Big Hand
Getting Draw Results
Where can I obtain the results of the latest draw?
  • Big Sweep Website
  • Big Sweep Official App (Available in HuaWei AppGallery, Android and IOS)
  • Big Sweep Facebook Page 
Where can I obtain results of past draws?
  • Big Sweep Website
  • Big Sweep Official App (Available in HuaWei AppGallery, Android and IOS)
Big Hand
Drawing of Winning Numbers
How often is Big Sweep drawn?

Once every 3 weeks on a Sunday.

Where is the draw conducted?

On the draw day, the winning numbers are drawn in a presence of the public at a selected turf club located in Ipoh, Perak or Sungai Besi, Selangor.

Who conducts the draw?

The draw is conducted by Big Sweep and turf club officials witnessed by external auditors and members of the public.

Are all draws open to members of the public?

Yes! All draws are open to members of the public who are 21 years old and above.  

Big Hand
Buying Tickets
Where I can buy the tickets?
What is the minimum age for buying Big Sweep tickets?

You must be at least 21 years of age (Non-Muslim).

If I am a foreigner, can I still buy Big Sweep tickets?

Yes, you can and you must be at least 21 years of age (Non-Muslim).

Do I have to pay SST when I buy Big Sweep tickets?

No, the price of ticket is inclusive of 6% Service Tax.

Big Hand
Becoming a Ticket Seller?
Can I apply to become a ticket seller?
  • Yes, you can! Please contact the following person in charge:
  • KL / Negeri Sembilan / Pahang / Kelantan / Sabah / Sarawak: Darren (019 - 3183999)
  • Penang / Kedah / Perlis: Wilson (012 - 4946028)
  • Perak:  Stanley (012 -2635603)
  • Johor / Melaka: Darren (019 - 3183999)
Big Hand
Big Sweep App FAQs
How do I join Big Sweep’s Rewards program?

Download Big Sweep Official App via Apple Store, Google Play Store or Huawei App Gallery. Sign up for free to enjoy exclusive offers, rewards and so much more!

How do I earn reward points?

Scratch Big Sweep “Gift Box” play area until QR code is revealed. Launch Big Sweep app & click on “Scan” icon located top right. You will earn 10 points for every ticket scanned. There are also opportunities to earn more reward points such as welcome bonus, bonus points promotion, share your referral link, giveaway activities and more!

Will I earn points if I purchase through ticket seller / points of sales?

Yes! You will earn 10 points for every ticket scanned. 

Will I earn points through online purchase?

Yes! You will earn 10 points for every ticket scanned. Sometimes you will get more points when you purchase online. Keep your eye out for that!

How long does it take for points to appear in my account?

Instantly. Do make sure Wi-Fi or data network is good and the phone is connected to the network.

What can I do with my points?

You can use your points to redeem or win trendy and attractive rewards. Or play “Spin and Win” to win great prizes all day long.

Will my points expire?

Yes, points will expire in 365 days from the day they were earned. When you redeem your points for a reward or play Spin and Win, your oldest points are automatically used first. 

Who can I contact if I have additional questions or comments about Big Sweep App or reward points?

Our Customer Care team is here to help Monday through Friday, from 9:00 a.m. to 6:00 p.m. You can reach out to us via Facebook Messenger or call 017-322 9210 if you need anything!

Where can I find the Big Sweep App terms & conditions?

Please refer to “About Us” located at “Account” tab.

BIG SWEEP NEXT DRAW

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